Strategic Account Executive (REMOTE)

Remote
Full Time
Experienced

Link to apply for job: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e2e8763e-c31c-4a94-bd21-a38153d87717&ccId=9200310073991_2&jobId=515767&source=CC3&lang=en_US


Strategic Account Executive

The Strategic Account Executive is a professional level role that works to drive sales, satisfy customers’ needs and requests, responds to their queries in a timely manner and aspires to deliver a positive customer experience. An ideal candidate should have excellent communication and negotiation skills and should be customer service oriented with a passion for sales. This position should be able to grow our business by building and maintaining successful, long-term client relationships. 

Essential Duties & Responsibilities 

  • Manage a portfolio of accounts to achieve long-term success 
  • Develop positive relationships with clients 
  • Act as the point of contact and handle customers’ individual needs 
  • Generate new business using existing and potential customer networks 
  • Resolve conflicts and provide solutions to customers in a timely manner 
  • Supervise account representatives to ensure sales increase 
  • Report on the status of accounts and transactions 
  • Set and track sales account targets, aligned with company objectives 
  • Monitor sales metrics (e.g., quarterly sales results and annual forecasts) 
  • Suggest actions to improve sales performance and identify opportunities for growth  
  • Understand and demonstrate safe work practices at all times to ensure a safe work environment 
  • Comply with all company policies and procedures 
  • Complete special projects and other duties as assigned by your supervisor 

Knowledge, Skills, and Abilities 

  • Understanding of sales performance metrics 
  • Excellent written oral and written communication skills 
  • An ability to deliver projects and answer inquiries on time 
  • Business acumen with a problem-solving attitude 
  • Ability to work in a team environment as well as independently 
  • Strong problem analysis and solving abilities 
  • Attention to detail and accuracy in work 
  • Highly motivated  
  • Bilingual Spanish/English a plus

Experience and Credentials 

  • Proven work experience as a Sales account manager or Sales account executive 
  • Excellent communication and negotiation skills 
  • Hands on experience in sales and an ability to deliver excellent customer experience 
  • Knowledge of MS Office (MS Excel in particular)  
  • Service-oriented with a history of building excellent customer relationships 
  • BSc degree in Business Administration, Marketing, or relevant field  
  • Highly motivated 
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